This course focuses on developing competencies in process capability analysis principles, methodologies, and tools, which are crucial for organisations to consistently produce high-quality products or services, leading to customer satisfaction and cost savings.
Learning Outcome
- Outline basic statistics and key basics of process capability analysis for discrete and continuous data
- Calculate process sigma performance (Sigma Level) using appropriate methods for discrete data
- Calculate statistical performance measure for discrete and continuous data
- Conduct and Interpret Process Capability Analysis result (Graphical & Numerical) using Minitab Statistical Software
Methodology
The methods used here are the combination of lecture + interactive discussion + group exercise.
Pre-requisite
A basic technical background or 1-2 years of working experience in any business operation discipline.
Duration
2 Days
Target Group (who should attend)
Executives, Engineers and Managers from any organisations including Core Operation/Support/Transactional group either in manufacturing or service industries
Day 1
- Process Capability Analysis Overview
- Roadmap
- Basic Statistics, Data Distribution Type & Process Stability
- Statistical Performance Measure for Discrete data
- Capability Indices definition, calculation, interpretation & acceptance
- Using Minitab to conduct and analyse results
Day 2
- Statistical Performance Measure for Continuous data
- Definition, Interpretation & Acceptance
- Process variations (short term vs long term)
- Strategies for Improvement
- Using Minitab to conduct and analyse results
- Dealing with Non-Normal Data & countermeasures
- Practical examples demonstration using Minitab Statistical Software
