One of the most asked questions in recent months is the impact of the Covid-19 pandemic on the pace of digital transformation. Are organisations, especially small and medium enterprises (SMEs), now more inclined to invest in automating and digitalising their operations, and are companies in general accelerating their digital transformation plans in the wake of the pandemic?
Malaysia Digital Economy Corporation (MDEC) director of business digital adoption Muhundhan Kamarapullai says the pandemic has been a wake-up call. “Covid-19 has definitely altered the drive for digital transformation where, in order to sustain and survive, businesses need to inject digital [technology] into their business operations.”
